About

No intranet ? or long term intranet owner ?

Somewhere in the middle perhaps?

Managing and Growing your Intranet provides you and your organisation with the skills and abilities essential to further your organisation’s goals, while taking advantage of the opportunities an intranet provides.

Managing and Growing your Intranet will help you take your organisation’s intranet to the next level. You’ll come away having had you intellect challenged and your mind stimulated. You’ll even pick up some tips on how to recession proof your intranet.

Whether or not you are in a government department, corporate body, large or small organisation, this two day course will leave you invigorated as you return to work. You will gain useful professional skills and tools in each session to ensure you come away with the ability to make informed decisions that benefit your organisation.

1.    Ensure your intranet is a practical and useable business tool for your organisation
2.    Learn new approaches to planning intranet activities
3.    Ensure your intranet is a practical and usable business tool for your organisation
4.    Gain insights and guidance from an intranet professional
5.    Establish and learn from a list of goals and action items produced during the sessions
6.    Practical tools you can implement straightaway upon return to work
7.    Peer group contacts to call on latter
8.    Membership of New Zealand’s professional intranet peer group forum

Providing intranet teams in NZ with the tools and methodologies to enable their organisation’s intranet to become a strategic asset and part of the fabric of the organisation.

 “Ideal for staff with responsibilities that touch on intranets in any way, from managers and communications gurus to IT managers. Alignment with organizational goals, usability, technology platforms (including Microsoft’s SharePoint), social media, staff engagement and collaboration are covered. Tools and methodologies delivered will improve decision making and benefit all attendees. Attending also provides the opportunity to collaborate with intranet peers on common issues and have specific pain points discussed.” Dorje McKinnon

Outline

Day One

Intranet Assessment: Providing a Platform from which to Grow
•  Discussion: Resources available
•  Pole position - Where is your intranet is now
•  The who, what, where, when and why of ‘how to grow your intranet’
•  Causeway bridge or space shuttle - Options for getting your intranet in to the future

Decisions: Taking us To and From the Future
•  Assessment framework- A way to make sure you keep making wise choices
•  Organisational alignment - Ensure your intranet is and continues to be a ‘Very useful engine’
•  Giving and taking: How intranet teams balance the time benefit scales
•  Buy in, opt in, fly in: How to get buy-in from the senior management team
•  How to engage staff without becoming the ball and chain

Square Pegs and Round Holes: The Right Tool for the Job
•  How to say no
•  Deciding if a solution, tool, or product is effective and adding value
•  Open Source Solutions - How are they different from any other solution
•  MS SharePoint -The elephant in our kitchen, tools and resources that help

Fundamentalist Leanings: Identifying and Delivering the Pillars on which your Organisation’s Intranet will Flourish
•  Something for nothing - Partnering the IT team
•  Knowing what you’ve got for free - those responsible and how diligent they are
•  Employee directories - The ten year overnight success
•  How to make Search a feedback loop

Day Two

Putting Yourself in their Shoes: Understanding What Staff Really Need
•  Survey techniques
•  Card sorting physically and virtually
•  Page layout testing
•  Staff interviews and contextual enquiry

Reaching In and Out: Making an Intranet Work for Staff
•  Collaboration, from white boards to team sites - How intranet teams can help their organisations work together more efficiently
•  Social media - Co-opting where appropriate
•  Enterprise 2.0 - More than RSS in a tuxedo

Useful Usable and Used
•  Maximising & Optimising User Interviews - The Who, What, Where, When and Why
•  Testing testing 1 2 3 4 - The benefits of testing to your bottom line
•  One button US$300,000,000 usability and how walking the walk not just talking the talk pays dividends
•  Innovation
•  Holding hands - How working with staff can help intranets work for staff

How do We know if We’ve Got to the Future
•  Options and metrics
•  The little boy who cried wolf –  Identifying and knowing what is important
•  “I am coffee” – Ways to ensure you’re speaking the organisation’s language
•  Asset or liability - Ensuring your intranet is a strategic asset.

Facilitator

Dorje McKinnon

Dorje McKinnon has presented, spoken, chaired and agitated in the intranet space for, as he was recently reminded, one quarter of his life. He works as the ‘Intranet Overseer’ for a division of a large global corporate from Christchurch New Zealand.

Dorje is heavily involved in the intranet world online and in person. He was the chairperson for the 2008 Strategic Intranet Summit in Wellington. Dorje is also a regular peer reviewer of Jane McConnell’s ‘Global Intranet Trends report’. He is also a guest blogger of the Intranet Benchmarking Forum’s ‘Intranets Live’ events.

Dorje started and facilitates the Kiwi Intranets online forum for intranet professionals based in New Zealand. He regularly contributes to projects in related fields, such as Optimal Usability’s recent product, Optimal Chalk and Michael Sampson’s latest book ‘Seamless Teamwork: Using Microsoft SharePoint Technologies to collaborate, innovate and drive business in new ways’

With a reputation for not knowing where his own domain ends and other people’s toes begin, he has wide ranging interests professionally and personally. He is passionate about intranets and anything within the information management space. With his proven track record and industry experience, he is well-positioned to be an excellent facilitator for Managing and Growing

In-house Training