7th Annual Strategic Facilities Management Masterclass
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About
Current organisational demands to do more with less have direct bearing on the facilities management role and this pressure will drive changes and the evolution of the role. By embracing changes facilities managers have the opportunity to advance organisational perception of FM.
The focus of this year’s conference is to equip attendees with the insight, tools and knowledge necessary to harness the benefits offered by these changing times. Speakers are actively involved in the field and have learned best approaches to given situations from their many years of experience, ensuring that the insight which they share is immediately applicable to your situation.
Recognising that the value of conference is in the networking and discussion opportunities as much as the actual presentations, this conference featuresplenty of interactive elements such as:
• Panel discussion
• Small group roundtable discussions
• Workshops
• Networking drinks function
Also featuring an International Keynote Presentation by the Chairman of the Facilities Management Association of Australia, Steve Taylor.
Don’t miss the two workshop opportunities for intensive FM training!
Workshop A: Developing and implementing a Facilities Management plan that will improve the efficiency of the role.
Applicable to both those looking to develop an initial FM plan or refine their existing plan, you will work through the process of putting together a best practice plan and learn strategies for successful implementation. Facilitated by Paul Rogers, Managing Director of Spire Consulting.
Workshop B: Developing and implementing a maintenance programme with the right balance of preventive and reactive tasks to deliver both short and long term savings with minimal long term risk
This workshop will ensure you have a thorough working knowledge of how best to approach and appropriate preventive maintenance plans, detailing how to integrate PM practices into overall working processes and demonstrate its return. Facilitated by Mike Killick, Principal Adviser of OpEx Management.
SAVE $300 by taking advantage of our Early Bird special by registering and paying before the 8th of February, 2010.
Agenda
Day 1
8.30
Registration & Coffee
9.00
Opening remarks from the Chair
Paul Rogers, Managing Director, Spire Consulting
9.10
International Keynote Address: The role and function of the Facilities Manager over the next 10 years
• Generational impact on the fm industry
• FM changing environment
• Education being a catalyst
• Future of FM
Steve Taylor, Chairman, Facilities Management Association of Australia
10.00
Case study: Progress Facilities Management by aligning your FM plan with the organisation’s goals and directions
• Adapting an organisational strategy to an FM context with clearly defined targets and deliverables
• Applying the strategy at an operational level and maintaining its direction to ensure outcomes are achieved
• Influencing organisational strategy with FM considerations
Paul Rogers, Managing Director, Spire Consulting
10.45
Morning tea
11.05
Case study: Using your asset management plan as a framework for everyday activities
Rory Chacko, Facilities Manager, Waitakere City Council
11.50
Driving innovation and continuous improvement through the supply chain to gain increased value from suppliers
• Streamlining the supply chain through aggregation and rationalisation
• The effects and requirements to both sides of the arrangement in a strategic alliance
• Gaining buy-in from management and the contractor to enter into such an arrangement
• Dynamics of working within a strategic alliance-enabling mutual collaboration
Ross Darrah, Chief Executive Officer, Management Toolbox
12.35
Lunch
1.30
Panel discussion: Thought leadership on the ability of Facilities Management to meet the current and future needs of business
• How is the role of FM being reshaped by current business needs and expectations and how are Facilities Managers responding?
• What actions do Facilities Managers need to take to ensure that they are positioned to meet new requirements?
• What are the associations doing to enable their members to meet these challenges?
Representative from TEFMA to be confirmed
Steve Taylor, Chairman, Facilities Management Association of Australia
Peter Lord, Vice-Chairman, Facilities Management Association of New Zealand; Professional Services Manager, City Care
2.15
Developing an engaged high performance FM team despite uncertainty and hard times
• Generating clarity of purpose for yourself and your FM team
• Creating a development programme wherein staff suggest the improvements
• Clearly communicating expectations to your team and listening to what they have to say
• Building a positive working culture amongst your team
• Achieving a high performance business unit
Bruce Ross, Director, Ignite Systems
3.00
Afternoon tea
3.20
Driving an internal communication initiative to gain staff adoption of new working practices
• Communicating change and engaging with staff to ease the process
• How to overcome the human resistance to change- key tools
• Managing conflict
Denis Orme, Business Manager Training & Development, Transfield Services
4.05
Roundtable discussions: Discussing the most challenging aspects of FM
Roundtable 1: Internal communication strategies for conveying FM messages to the rest of the organisation
Denis Orme, Business Manager- Training & Development, Transfield Services
Roundtable 2: Creating clarity of purpose – implementing robust FM policy, processes and procedures
Paul Rogers, Managing Director, Spire Consulting
Roundtable 3: Building the business case for preventive maintenance
Peter Lord, Vice-Chairman, Facilities Management Association of New Zealand and Professional Services Manager, City Care
Ricky Shaw, Asset Services Manager, City Care
4.50
Summary remarks from Chair and networking drinks
Day 2
9.00
Opening remarks from the Chair
Paul Rogers, Managing Director, Spire Consulting
9.10
Is it time for a paradigm shift toward a truly sustainable and positive built environment?
Chris Wood, Senior Advisor Sustainable Industry Group, Ministry for the Environment
10.00
Case study: Sustainability as a driver for improved environmental and economic outcomes of FM
• Why and how monitoring, modelling, prediction and communication are the key to saving energy
• Examples from the range of energy saving techniques and technologies used by the University
• Identifying areas for improvement
• Using results for environmental and financial reporting
• Enhancing understanding, involving staff, and building organisational support for on-going improvement
Denis Agate, Energy Manager, University of Auckland
10.45
Morning tea
11.05
Case study: Driving an award winning environmental management initiative for better use of resources and reduced carbon emissions
• How POA measures and audits its greenhouse gas emissions
• Maintaining an ongoing monitoring programme to identify opportunities for improvement and waste reduction
• Recent energy and fuel consumption initiatives
Jim Harknett, Chief Risk Officer, Ports of Auckland
11.50
Determining the optimal balance of preventive maintenance to reactive maintenance for best use of budget
• Situational factors that influence how the ratio should sit for your organisation
• Presenting the case for adoption or increased utilisation of preventive maintenance
• Measuring costs and savings delivered by the maintenance programme in quantifiable figures
Simon Mantle, Managing Director, Electric Motor Solutions
12.35
Lunch
1.30
Leveraging technology to improve and support FM practices
•How environmental management of utilities i.e. water, waste, electricity, gas can be closely and effectively managed using such tools as Building Management Systems, Automated Time of Use TOU systems, recording and recharging of after hours energy usage and other simple ways to track and reduce consumption.
•A look at the new NZGBC performance and use tool that is likely to have an impact on the way Facilities Managers manage their facilities.
•An overview of some of the latest green technology coming out of the USA and the advancements with finding alternatives to standard storage batteries for backing up critical server rooms and IT equipment.
•Case study examples to support and outline successes achieved with technology based tools
Mark Sinclair, Director, FM Concepts
2.15
Case study: Optimising asset resources by advancing the scope of your asset management plan
• Gathering the information necessary to devise the plan
• Projecting maintenance requirements and schedule larger projects at the appropriate time to utilise budget availability
• Scheduling regular tasks based on the plan
Ricky Shaw, Asset Services Manager, City Care
3.00
Afternoon tea
3.15
Increase the ability of FM to do more with less by applying lean principles
• What is lean in the FM context?
• Applying the tools to your work to lead innovation and improvement
• Undertaking the culture change needed to actualise these principles
Richard Simpson, Business Development Director, Nextspace
4.00
Case study: Utilising the NEC form of contract for Facilities Management
• How NEC contracts can be applied to FM needs
• What new possibilities do they offer?
• Advantages and disadvantages experienced
John De Bono, Manager Airport Facilities, Christchurch International Airport Ltd
4.45
Closing remarks and close of conference
Sponsors
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