About

When IT leaders share what keeps them awake at night, developing key leadership talent always ranks at the top. Organisations need to have the ability to identify and develop their top talent to meet the ever-changing challenges of today, and even more importantly, of tomorrow. ITEX is designed to do just this.

5 Reasons Why You Should Be Here:

1. A focus on delivering practical ideas that you can take back to the office and implement within 90 days.
2. Gain insights into the next generation of tools and which technology will be worth sponsoring into your organisation.
3. Leverage the wealth of experience, stay on top of developments and gather more than just ‘generic’ strategies; learn what has and hasn’t worked based on experience.
4. Design your own programme to suit your interest areas and needs. Move between Case Study Stages, Panel Discussions and Technology Demonstration Areas.
5. Value for money.  We have designed the event pricing to enable you to send the team and save yourself money at the same time. Access tickets for as low as $550 + GST per person (when you book 7 or more of your team).

What people said about ITEX 2010:

• “ITEX allows exhibitors to have one-to-one conversations with the wider IT group; grow our professional networks, launch new ideas and more importantly increase our sales opportunities.”
  Luke Meurant, KORDIA
• “ITEX will be the 'brightest star' of our conference agenda year on year for IT.”
  Shirley Wigley, Chillisoft Ltd
• “ITEX gave me a chance to hear what many of New Zealand’s leading companies are doing with IT. The peer to peer interaction and learning’s were excellent” 
  Jason Wills, CIO, Harcourts International Ltd
• “Thought-provoking sessions and a good range of topics. A fantastic opportunity to network and connect with industry peers and colleagues.”
  Miles Fordyce, Director, Office of CIO, The University of Auckland

Keynotes

Michael A M Davies, Chairman, Founding Partner, ENDEAVOUR PARTNERS (USA)
Kiwi high-fl yer Michael Davies has more than 25 years experience as a strategic advisor, top executive, academic and successful entrepreneur with leading blue-chip firms including Boston Consulting Group, BellSouth International, Braxton Associates, GeoPartners Research and Mars Electronics.

Michael is a Senior Lecturer, MIT Sloan School of Management and the leader of the New Technology Ventures program that is a joint venture of London Business School and University College London. He is a pioneer of mobile and cellular technologies, including the first global system for mobile communications business outside Europe, first personal digital assistant with digital connectivity (predecessor of the modern smart phone) and Chairman of 3rd Generation Mobile industry groups. He has served on advisory boards of both global high-tech and venture-backed start-ups including Ember Networks, Motorola, Mitsubishi and Smith & Nephew. Michael was a CTO of an angel-backed start-up. In 2007 was recognised as a World Class New Zealander by Kea New Zealand.

Brent Ayrey, Vice President, Product Innovation, NETFLIX (USA)
From iHug to Netfl ix, Brent Ayrey has been involved in some revolutionary IT developments. In his role at Netflix he leads a team responsible for improving the global Netflix video streaming experience. Previously, Brent spent seven years at Yahoo! Inc in a variety of roles, including running platform product management for Yahoo Small Business – a suite of products that enable small businesses to get online, sell online and market online. Brent grew up in New Zealand where he worked as marketing manager for iHug, and held various marketing roles at New Zealand Post, before relocating to the USA 12 years ago.

Trevor Clarke, Senior Analyst, Infrastructure Group, IDC AUSTRALIA
Trevor Clarke leads a team of analysts for IDC's research into the next generation workspace ecosystem throughout the region from both the demand and supply-sides of the market. His research investigates a broad range of trends and influences on enterprise organisations including the consumerisation of IT, client virtualisation, mobility, device ecosystems, bring your own device (BYOD) strategies, security, cloud apps, social business, collaboration cultures, and the evolution of managed print services and the hardcopy environment.

Trevor also wears another research hat which involves analysing and interpreting trends and developments in enterprise infrastructure and datacentres across A/NZ. His research focus ranges from the rise of virtualisation on x86 platforms and mission critical computing on the mainframe, to converged infrastructure and facilities and systems management. Working with a team of analysts focused entirely on the A/NZ region, but also drawing on IDC'S extensive regional and global capabilities, Trevor also undertakes investigations into high performance computing and the evolution of cloud services and the supporting infrastructure deployments. Trevor was previously the editor of Computerworld Australia and the online editor for IT channel publication ARN. He has over 12 years working as a journalist, editor and business consultant in the Asia Pacific region, with extensive knowledge of the Japan and Australian markets. Trevor also has broad experience with commenting in the media, keynoting industry events and moderating roundtable discussions.

John Shackleton CSP, The Performance Expert
John Shackleton has coached numerous worldclass sports men and women including working with three New Zealanders who achieved top 10 places the Beijing Olympics however he achieved his own sporting success late in life. It was low self esteem that held him back and stopped him becoming an International swimmer in his teens but by applying sports psychology to his own sport, at the age of 50 John swam life time best times and achieved three top 10 places at the World Masters Swimming Championships in Italy 2004.

Over the last 20 years john has spoken to most of the world’s major pharmaceutical and insurance companies, many of Europe’s top banks and finance houses and the majority of the top real estate companies throughout Australasia. His recent clients include: Air New Zealand, Coca-Cola, Hyundai, Honda, Renault, Westpac Bank, ANZ Bank, National Bank, Tower Insurance, AMP, AXA, Canon, Sharp, Sony, Kodak, Avon, Burger King and Subway.

Masterclass

MASTERCLASS ONE (Full Day) - Pre ITEX
The Business of IT
22nd November 2011 (9am – 5pm)

IT must contribute directly to business value by driving innovation, growth and revenue. Do you have the IT processes and skills required to implement and manage an IT environment capable of satisfying your organisation's business goals? The Masterclass can help you determine:
• What IT Governance is and why it is relevant 
• How well the IT strategy is aligned with the business
• How your IT budget and staff are currently allocated
• Which IT functions are differentiating and which ones are not
• Which IT functions are effective and which ones are not
• How to gain a clear vision of your desired future state
• How to prioritise IT improvement projects and action plans according to business value
• How best to get a business decision across the line

This Masterclass is designed to help you align your IT capabilities - processes, people and technology - with overarching business objectives, whether they're related to revenue growth, productivity, customer satisfaction, marketplace differentiation or competitive advantage.

Facilitators: 
Murray Wills, Director, Maxsys Ltd - @MurrayWills
Murray has nearly 30 years of in-depth IT and business experience. He has hands-on experience in many areas of business and IT to senior management level, and he has a passion for IT enablement of business strategies and achieving results. Industry wise, Murray has extensive experience in the corporate, banking and finance, government and tertiary education sectors (as an academic and Head of School).

David Spaziani, Senior Consultant, Maxsys Ltd
David specialises in strategic and business planning, organisational change, business process improvement and programme and project management. His work experience spans both the client and vendor sides of the industry, where he has held a number of senior roles. He has worked in New Zealand, Australia, the US, and Japan, and has over 23 years experience in the IT industry. David's work history includes roles at DIA where he was CIO, and MED where he was the programme manager.
 
MASTERCLASS TWO (Full Day) - post ITEX
Lean Six Sigma Information Technology Management
24th November 2011 (9am – 5pm)
 
In the face of growing customer expectations, turbulent economic conditions and increasing IT complexity, ideal execution strategies have never been more important and challenging. NZ businesses are continually faced with improving process quality and compressing cost. A robust form of continuous improvement using Lean Six Sigma is fast becoming the process improvement of choice capable of reducing defects by focusing on the key root causes and improving flow by eliminating non value added activities.

This Masterclass aims to increase awareness of the continuous improvement approaches that are available and to find the best fit with the IT function requirement – whether it is improving service efficiency or developing new products. This Masterclass will be a mixture of tuition, case studies and hands-on practise with examples of completed projects and lean applications.
 
Participants will learn
• What is the best continuous improvement approach for their function/business
• How to deploy a Continuous Improvement programme
• The fundamentals of Lean and Six Sigma
• How to navigate through the processes and roadmaps
• Which CI tools to apply
• An understanding of the key topics – project scoping, cultural acceptance techniques, customer high level needs, getting to the root cause and sustaining the gains.
• How to de-mystify the language and techniques used
 
Attendance at this Masterclass qualifies for a Yellow Belt certificate in Continuous Improvement and Lean Six Sigma.

Facilitator: Chris Reed, Director, Lean6Sigma
Chris is an international operations professional with proven hands-on experience of leading business improvement and change programmes by using Lean Six Sigma and Cultural Acceptance toolkits aligned with the business strategy. Chris is a certified Master Black Belt and an accomplished trainer and coach and has personally trained and mentored a total of 40 Black Belts and 200+ Green Belts in Lean Six Sigma roadmaps and tools. Some of his clients include Air New Zealand, Frucor, Fujifilm NZIM, University of Auckland and Statistics New Zealand.

MASTERCLASS THREE (Half Day) - Post ITEX
Managing ICT Outsourcing Strategy and Relationships (Half Day)
24th November 2011 (9.00am – 12.30pm)

IT Outsourcing contract managers face a number of significant challenges, including understanding and managing a changing business, ensuring appropriate alignment between business processes and the outsourcing contract, and handling widely varying expectations from the client and outsourcer's organizations. As such, the IT outsourcing manager requires a refined set of business, service-level management and change management skills in order to effectively support the organisation's needs.

This Masterclass will provide attendees with a set of practical tools and techniques designed to get you up to speed quickly on IT outsourcing issues.
• Choosing, evaluating and structuring the right ICT contract framework
• Increasing your effectiveness in managing the outsourced service environment
• How to deal with legacy contracts - realigning expectations
• Negotiating win-win IT Services and manage your business expectations
• Designing Effective ICT service agreement metrics, KPIs and performance incentives
• Ensuring vendor relationships stay on track
• Managing service deficiencies and strategies to reduce "service issues"

Facilitators:
Kevin Maloney, Director, KPMG Risk Advisory Services - @KPMGNZ
Kevin has more than 16 years experience, he is a Director within KPMG’s Risk Advisory Services, specialising in delivering outcomes through technology and business process improvement. Kevin has successfully defined strategy, reduced cost and eliminated complexity through improving IT governance practices and in delivery of change programmes.

Richard Sell, Senior Manager, KPMG Risk Advisory Services - @KPMGNZ
Richard has more than 18 years experience in IT management, including IT governance, strategic road mapping, systems integration, data centre operations, data and voice communications, project delivery, operational services support, IT security & risk management.
 
MASTERCLASS FOUR (Half Day) - Post ITEX
Leadership, Team Building and Motivation
24th November 2011 (1.30pm – 5.00pm)

The top IT leaders in today’s successful businesses made the journey from individual contributor to manager to leader by changing and adapting to the demands of the roles they have fulfilled while  making the most of their innate talents.  The more senior the role the more their success is dependant upon their team and their ability to help then excel.

The Key Objectives and Outcomes of the Masterclass:
·         To have a clear understanding of how to develop individual and team competence, skills and capabilities
·         To be able to align individual contributions to organisational strategy
·         To know how to balance the needs of the team, individual and task for optimum team performance
·         To know what motivates you and the individuals in your team
·         To be able to run effective one-to-one feedback sessions
·         To be able to prepare for and lead successfully through change

Facilitators:
Owen McCall, Director, Viewfield Consulting
Owen is passionate about using technology to make a real difference to businesses, communities, families and individuals. His career has been focused on understanding and answering this question: "How do you harness the power of IT to deliver value?" Owen has been fortunate enough to be able to look at this question from a consultant’s point of view, to study and understand best practice as we know it, and from the inside, firstly as an outsourcer and then as a CIO; where he got to implement these best practices and discover what really worked and what didn’t.

Shubha Raniga, Principal Consultant, HB SOLUTIONS
Shubha has worked in IT, Business Consulting, Account Management and general management where she has implemented strategy and change management at a senior level. Shubha has performed various management consulting roles and has worked with New Zealand corporates and not for profit organisations in service management, managing projects, organisational change and development.

Agenda

Sponsors/Partners

Diamond Sponsor

Platinum Sponsors

Gold Sponsors

Silver Sponsors

Technology Demonstration Rooms

ICT Manager of the Year

Concierge Room Sponsor

Bag & Lanyard Sponsor

Morning Tea Break Sponsor

Exhibitors