Presented at HR Metrics Conference - April 2010.
Caughey Preston Trust is an Aged Care provider. Our industry, being an aspect of the wider health sector, employs high numbers of skilled, semi-skilled and unskilled staff from a wide range of cultural origins. A significant proportion of staff employed in the industry are low paid, work extremely hard, cope with intense work environments and have to communicate in English – their second language. It is not hard to see why leaving might be an attractive option.
Caughey Preston Trust employs 246 staff and to us, a key component of successful organisational performance and our most important HR Metric is our Staff Retention rate.