About
When we manage our stress levels effectively it can have a very positive effect. High levels of stress, if managed well can cause us to become more motivated, energetic, confident and creative. Problems can arise, however, when our stress levels become too high, too low, or when high levels of stress occur over long periods of time.
Dealing with Workplace Pressure & Stress teach participants how to build resilience to pressure and thrive on stress. While the emphasis is on teaching techniques for managing work related stress, the workshop will also give you the tools to manage stress private issues that might impact on your job.
Key Learning Objectives:
- Understand a conceptual model of stress which clarifies the relationship between organisational and personal life factors.
- Develop techniques for monitoring and managing stress generated by organisational factors.
- Have an understanding of the concept of stress, as well as it’s positive and negative impacts.
- Be more effective at recognising the symptoms of stress in themselves and others.
- Develop techniques for managing stress from overload and underload.
- Understand how to manage the physical symptoms of stress and how to avoid becoming trapped in an anxiety loop.
Training Methodology
The format includes formal presentation, small group discussions and a practical exercise. The discussion exercises are focused around specific topics and it is not expected that participants will have to ‘bare their souls’ or openly discuss how stressed they are feeling.
Outline
A Conceptual Model of Stress
- An overview of the model
- The implications of the model for managing stress
- The organisational component and its implications for managers and supervisors
How can our subconscious work to hidden agendas
- The concept of subconscious ‘hidden agendas’
- The hidden pay-offs of staying highly stressed
- How to identify and overcome hidden organisational and personal agendas that may otherwise block us from achieving our goals
- Discussion exercise: How to encourage a high efficiency, low stress culture at work and at home
The Concept of Stress
- Stress – what is it?
- The positive and negative effects of stress
- The concept of stress caused by both overload and underload
Recognising Stress
- How to identify the symptoms of stress in yourself and others
- The delayed effects of stress
- Practical exercise: Assessing your stress levels
- Why people must speak up if they are feeling stressed
- Discussion exercise: Do people try and hide how stressed they are from their managers and, if so, what are the implications of this in terms of the OSH Act amendments?
Understanding and Managing the Stress Response
- Understanding why stress causes physical symptoms
- How and why the symptoms of stress often produce further stress
- How to control the physical symptoms of stress
- Techniques for breaking anxiety loops
Stress and Exercise
- Why maintaining fitness assists with stress management
- Why people find stress less exhausting when they are fit
- The types of exercise that assist with stress management
‘Cue Controlled’ Relaxation Training
- How to achieve a state where you can say “relax” to yourself in stressful situations and end up feeling relaxed
- Background information on the relaxation training CD that is provided to participants
- Practical exercise: Initial practice of the relaxation training CD
Balancing Work and Private Life Demands
- How to accurately assess your ‘key priorities’ - Why a good balance between work and private life activities is essential for effective stress management
- Developing action plans that will ensure a good balance between work and private life activities
- The links between failing to maintain a balanced lifestyle and the subconscious advantages of staying stressed
- Practical exercise: Making a start on your lifestyle plan
- Discussion exercise: Reasons why people fail to maintain a balanced lifestyle and the factors that are the keys to success for those who do
Managing our Thoughts to Manage our Stress Levels
- The link between our thoughts and our stress levels
- Constructive ways to maintain and build our self esteem and why this assists with stress management
- Effective worry management strategies
Facilitator
Ross Gilmour
Ross Gilmour is a qualified and registeredNew Zealandpsychologist. Ross is the Managing Director of Gilmour Consulting, an organisational psychology consultancy based inLower Hutt.
Prior to going into private practice in 1981 Ross spent four years working in the personnel area and six and a half years as a psychologist with the Department of Justice. In the first few years of private practice Ross provided clinical/counselling services for individuals and small groups. This included working with people who were experiencing stress and anxiety disorders, sleep problems, depression, relationship problems, etc.
Ross then moved his focus to Organisational Psychology and now spends the majority of his time conducting training seminars in the ‘people skills’ area. These include stress management, time management, team building, self-motivation, supervisory and management skills, managing change, and interviewing skills. Ross also regularly provides service to organisations in the areas of managing organisational stress, conflict management, change management, shift work and its impact on performance and other specialist areas such as safety and sleep management. His clients include many government departments, multi-national corporations and a range ofNew Zealandand international businesses both large and small.
Ross Gilmour is also facilitating:
In-house Training
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