About

Implementing Effective Health Audits will give you the knowledge and the skills to effectively carry out health audits within your organisation or practice.

This two day, in depth, hands on, training seminar will give you an understanding of how to improve quality and reduce risk within the sector, and prepare your internal audit team to undertake effective audits within your service.

Who should attend?
Those who are responsible for quality and internal management systems
• Internal auditors
• Healthcare providers
• Department and practice managers
• Nursing staff
• Quality representatives
• Administrative staff responsible for business improvement
• Management
• Regulators
• Consultants
• And anyone in the health sector with an interest in quality improvement and risk management

Key learning objectives:
• Learn to prepare and advise your organisation for internal quality audits
• Learn to manage and undertake internal audits
• Learn how to report findings of audits to improve quality and outcomes for patients and the health provider
• Understand how to use health sector standards for internal audits
• Meet Health Standard requirements for internalaudito training
• Learn to undertake audits to prepare forexternal certification and contract audits
• Gain an understanding of how internal audits link to quality and risk management in healthcare and how internal audits improve quality

Training methodology
This intensive 2-day master class will combine tutorial sessions and case studies with interactive learning exercises. All attendees will be provided with a workbook and a certificate of completion.

Outline

Introduction to the history of Quality Management Systems and the links between quality management and risk management systems.

Overview of Health Standards
• Health and Disability Sector Standards NZS 8134:2001 and how they link to:
- National Mental Health Standard NZS 8143:2001
- Infection Control Standard NZS 8142:2000
- Restraint Minimisation & Safe Practise Standard NZS 8141:2001
- AS/NZS ISO 9001:2000
• Interpreting Standards

Documentation Structure & Function
• What are the components that make a good document
• Reviewing documents as part of audit preparation
• What to consider when completing a document review
• Exercise: Document Analysis

Planning and preparing for health audits
• How do you plan a health audit?
• Exercise: Preparing an Audit Schedule
• Audit Preparation
• Principles and techniques of auditing

Carrying out a health audit
• The audit process and conduct
• Audit checklist
• Best practise to enhance confidence in Audit Results
• Exercise: Performing an Audit

Team Work and Roles
• The Audit team role and responsibilities for the lead auditor and the auditor

Audit Reporting
• Writing Finding from the audit to facilitate quality improvements
• Finding Presentations (the closing meeting requirements)
• Audit Reporting
• Ensuring the final step - Close Out of action plans from the audit findings

Audit Follow Up
• Checking and corrective action
• Non compliance issues

Facilitator

In-house Training