Managing & Working Successfully with Multiple Managers
About
As businesses become more complex with multiple perspectives and
reporting lines, it’s increasingly common for Executive Assistants,
Personal Assistants and Admin professionals today to work with more
than one manager at a time.
What’s more, you might find yourself
not only reporting to multiple managers-who're not just at different
levels, but at different places too. And allof them are competing for
your attention and time, each one wanting their work completed first.
What do you do?
Managing & Working Successfully with
Multiple Managers is packed with strategies to help you handle the
pressures of the multiple managers dilemma, this course has been
constructed with various tried and tested techniques help you meet the
challenges of working with multiple managers and meeting their
expectations proactively and with confidence.
2 SEPARATELY BOOKABLE SEMINARS
Register
for both days and share the ticket between two people. In other words
one of you can attend Partnering with Your Manager and the other one
Managing & Working Successfully with Multiple Managers.
Delegates must be from the same organisation and register at the same time.
Outline
Managing Multiple Working Styles and Expectations
• Identifying specific needs and priorities of each of your managers
• Understanding the different working styles of each of your managers
• Getting more authority and empowerment from your managers for effective delegation
• Developing a successful Performance Management Agreement
• Developing simple routines to ensure top performance
• Does one size fit all ? Designing a streamlined filing system for your team
Cultivating Effective Communication with your Managers
• Recognising the strengths and weakness in your current communication style
• Varying your communication style to suit the needs and styles of different managers
• Apply active listening skills, questioning techniques and paraphrasing to ensure both parties understand the deliverables
• How to cultivate a learning culture within your team to improve performance eg. In-house workshops
• How to be proactive in conflict situations
• Maintaining your integrity in negative situations and how to avoid pitfalls
Meeting Expectations through Effective Management of Multiple Priorities
• Developing a systematic and effective approach to planning
• Displaying a 'road map' of tasks and projects at hand to manage workflow
• Tackling important versus urgent tasks
• Recognising 'scope creep' and when to request additional support
• Improving your upward management skills when necessary
• Effectively handling interruptions and understanding protocol
• Planning, scheduling and reporting tools to assist multiple managers
• Designing templates to relieve stress around budgeting deadlines
Managing Managers Who are Offsite or Working Remotely
• Developing an operational structure that suits managers who are constantly offsite
• Important factors to consider in remote situations
• Ensuring operational processes, systems and administration supports both you and your managers
• Utilising technology to streamline communication and work processes
• Setting proactive strategies for working with managers who are offsite or working remotely
• Developing your PR skills to be an ambassador for your management team
Facilitator
Natalie Baker
Born in Zimbabwe and lived most of her working life in Johannesburg, South Africa, Natalie Baker’s
work experience began at a law firm until 1998 when she changed sectors
and joined Nedcor Investment Bank, Corporate Finance Division where she
reported to the Divisional Head and a team of five Corporate Finance
Consultants.
Natalie had the privilege of working with the
Executive Director – Retail Division to approximately 11,000 staff
members for six years before joining the Special Projects Team within
the bank as Project Coordinator/Junior Project Manager.
Natalie
moved to New Zealand at the beginning of 2007 and took on the role of
Executive PA to the Managing Director and his management team at New
Zealand Sugar Limited in March 2007 until February 2008. She is
currently a trainer and managing her own consultancy business.
Natalie Baker is also facilitating:
In-house Training
Prices and Registration
Sorry, this event currently has no dates scheduled.
