Whitepapers

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Latest whitepapers:

  • Charging for water – what, why and how

    Added: 25/03/2013

    The Government’s Fresh Start for Fresh Water (FSFW) envisages that a broad toolkit will be needed to improve water management in New Zealand, and indicates that this could potentially include market-based instruments (MBIs). This paper examines how one such market-based instrument – water charges – could help to deliver those improved water management outcomes. Read more

  • Canterbury Water Management Strategy

    Added: 25/03/2013

    The Canterbury Water Management Strategy aims to achieve success by meeting their economic, environmental, cultural and social targets. The strategy is a partnership between Environment Canterbury, Canterbury’s district and city councils, and Ngāi Tahu and other key stakeholders who work together to develop solutions to water management.  Read more

  • Maintaining quality of service in ever changing environments

    Added: 25/03/2013

    Life in acute care continues to evolve. This brings with it its own set of challenges including managing a lack of resources, changes in clinical best practice and the evolving role of nurses. The design and build of a new facility provides a unique opportunity to analyse and address some of these challenges. Read more

  • Extracts From Legislation Relevant to the Acute Care Setting

    Added: 25/03/2013

    Extracts from Legislation Relevant to the Acute Care Setting. This is including the Mental Health (Compulsory Assessment and Treatment) Act 1992, Crimes Act 1961, the Code of Health and Disability Services Consumers’ Rights and the Health Act 1956. Read more

  • 2013 Salary Guide

    Added: 19/02/2013

    What are you worth? Find out what salary ranges exist across Auckland for the EA/PA sector and why those rates may differ. Read more

  • Meet the Trainer - Ann England

    Added: 19/02/2013

    Learn more about Ann England in this interview including her background, facilitation style and top tips! Read more

  • Three Ways to Build Rapport - Quickly & Effectively

    Added: 13/01/2013

    This article discusses how having good rapport assists in customer trust. Elena also goes on to explain how sales professionals need to go beyond those whom they have a natural rapport with and increase sales by creating rapport with additional networks and contacts. Read more

  • Meet the Trainer - Anouk Janssens-Bevernage

    Added: 07/02/2013

    In this Meet the Trainer inteview, Learning & Development trainer Anouk Janssens-Bevernage provides advice and thoughts around the field particularly within e-learning. Read more

  • Meet the Trainer - Phil Caffyn

    Added: 10/01/2013

    Phil Caffyn, trainer in the field of electricity provides advice and thoughts around the energy & utilities sector in this Meet the Trainer interview Read more

  • Selecting a Sales Trainer

    Added: 23/01/2013

    Ensure that you know what to expect from your sales training provider. This handy article covers common concerns when assessing professional development needs for your sales team as well as recommendations. Read more

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