Essential Management Skills for EAs, PAs and Administration Professionals

Event Details

Essential Management Skills for EAs, PAs and Administration Professionals is an intensive, interactive course that has been designed specifically to give you a comprehensive understanding of the management skills that will increase your effectiveness and productivity. You will come away with key management techniques that will help you perform your role confidently, whilst maximising your value as an employee by proactively contributing to the overall effectiveness of your department or organisation. 

Essential Management Skills for EAs, PAs and Administration Professionals recognises that apart from learning to optimise your own effectiveness and productivity, to be more effective, you need to be able to increase the effectiveness of your team, deal with difficult people, manage conflicts and stress

Elaine holds an enviable track record of facilitating various BrightStar courses with consistent success. Elaine’s presentation and facilitation style is highly effective, practical and lessons learnt are easy to implement straightaway upon returning to work.

Learning Outcomes:

  • Identifying the critical skills for effective management
  • Examining the barriers to effective communication
  • Applying assertiveness techniques that will help you achieve your objectives
  • Effective time management in a reactive support role
  • Dealing with difficult people, behaviours, and workplace conflict
  • Setting growth objectives for yourself and your role


Due to COVID-19 at any particular time or region, the organisers may determine to run the event online and On-Demand only. By registering for this event, you acknowledge and accept this possibility and accept that this is not valid grounds for requesting a refund. Your ticket is valid for both formats.


Level 2 - Intermediate EA/PA & Office Management Courses
  • Super saver price $2199 + GST
  • Super saver ends on 18 Jul
  • Last minute price $2499 + GST
  • 12 - 13 Sep 2022