Most new managers and supervisors are literally thrown in the deep end, but managing people require a completely different skill set than managing tasks. The transition from being an individual contributor to someone responsible for the work of others and the team's performance, results in a steep learning curve.

Learn how to motivate, delegate, communicate and lead. Play to your strengths and improve on key weakness areas. With an emphasis on building high achieving teams, dealing with an increased workload, and developing the influence, assertiveness and confidence necessary to be an effective manager or supervisor – this course will ensure you hit the ground running.

KEY LEARNING OUTCOMES:

• How to grow successfully into becoming a manager or supervisor

• Defining your new role and responsibilities so that you have clarity of purpose

• Keys to motivating and engaging your team

• Tips & tricks to communicating effectively with different personalities in your team

• How to assert yourself as a new manager

• Handling difficult situations with success

• The fundamentals of managing & motivating people for improved performance

• Set team goals, roles and expectations

• Plan and manage your new and greater workload

• Know what success is as a manager