Early Bird and Super Saver prices will only be applied if payment is received, in full, no later than 5pm on the date specified. You will be re-invoiced should your payment not be received by this date.
We reserve the right to cancel any training course 20 days from the event start date. If you are travelling to the event, we recommend that you do not make travel or accommodation bookings prior to this or, make flexible bookings that will not incur a cancellation fee.
Delegates are responsible for their own travel/accommodation bookings and no compensation will be made should the event be rescheduled or cancelled.
If you are unable to attend you have several options:
- Send a substitute delegate in your place at no charge
- Transfer your ticket to another of our events at no charge or receive an event voucher
- Confirm your cancellation in writing (email or letter) at least ten working days prior to the event to be considered for a refund (minus a $300+GST service charge per registrant). Regrettably, no refunds can be made for cancellations received after this date.