Essential Communication Skills
Communication is a fundamental skill for everyone, yet every day we see examples of it falling just shy of its maximum effectiveness.
Learning the techniques behind clear, confident and motivating communication is essential for both your personal and professional development. Analysing the effect of everything from body language and tone of voice to mind filters and conflict, this course will arm with the tools you need for effective communication in any scenario.
Have your say regarding course content
Participants will be asked to complete a short pre-course questionnaire in order to determine key areas of focus and ensure targeted content is included on the day.
Key Learning Outcomes
- How to improve interpersonal communication
- Develop an elevator pitch
- Manage yourself and diffuse conflict in difficult situations
- Deliver compelling presentations that clearly communicate key messages
Who should attend?
People from all organisational levels will benefit from developing these fundamental skills.
CERTIFICATE OF ACCREDITATION
All attendees to a Brightstar course receive a Certificate of Accreditation acknowledging their training and their journey to New Skills, New Thinking.
Independent research has verified that this recognition is highly valued by your employees.