The EA/PA as a Master & Manager of Self & People
Introduction: Self-mastery - the key to success
"Mastering others is strength; mastering yourself is true power’" Lao Tzu.
Self-mastery is about understanding yourself and being the best version of yourself. It is based upon 3Cs:
- Character (Who are you)
- Competency (What you do)
- Connection (How you relate to others)
Being true to yourself: Building a platform of authenticity
- Personal values: Understanding what is important for you to be satisfied at work.
- Identify what you are capable of becoming
- What invigorates and fulfils you?
- What is unique about you – your personal brand?
- What value do you bring to your role and to your manager?
- Assertively going in the direction of your dreams
Building on your natural strengths
- Understanding different personality types and communication and behaviour preferences
- What aspects of your personality are you using well as strengths in your role?
- What could you do more of to achieve your goals?
- Which aspects of your personality may be hindering you in achieving your goals?
- Discover the Strength Finder tool©
Shifting your mind set to achieve your goals
- The six traits of successful people
- Competency – how competent and consistent are you in your performance?
- Are you really spending your time productively? Check it out
- Understand how to maximise your brain to own and achieve your personal goals
- Create a growth mind-set that motivates you to drive change
- Use Positive Psychology at work and for yourself at home
- Eliminate the 3 key brain messages that stop us moving forward
- Creating a professional development change pathway
Developing your strengths as a leader
- Assess your leadership competencies and learn how you can develop your strengths
- Identify those additional skills and tools that can make you a better leader
- Learn to recognise and take up opportunities for leadership
- Step out from ‘behind’ your manager to establish your own identity
- Understand the power of using Emotional Intelligence to lead
Managing behaviour in others
- Learn the 3 simple ways to forever manage behaviour in others you find challenging
- Learn how to communicate confidently and assertively
- Develop and use positive power and authority
- Modelling behaviour you want to see in others
- What happens when it is your boss who is challenging?
- How active listening skills can help resolve emotionally charged and tense situations
- How not to take it personally
Getting results without authority
- Get what you need from others to accomplish your job
- Create partnerships that get you the information and resources you need
- Identify stakeholders , influence them effectively and manage their power and interest as you want it to be
- Build relationships within the organisation as a client and potential support for your own growth and development
- Achieve trust and establish good relationships up, down, and across the organisation
- Successfully sell your ideas and implement change