Managing and Leading in a Diverse Workplace

Interactive online training course

Event Details
    Working with diversity - Promoting and leading inclusion, access and wellbeing

    Smart, successful and profitable organisations welcome people from diverse backgrounds, cultures & generations. In those circumstances, a range of world views and practical considerations are at play. Modern organisations need leaders and managers who are attuned to these needs so that obstacles to success (both legal & practical) are avoided and the best business performance is achieved. 

    This new training course aims to support Managers & Leaders by increasing awareness of the benefits and giving the insight & skills to avoid potential traps in managing diversity. 

    The course is highly participative and will give you insights & skills to manage & lead diversity. It encourages a proactive approach to facilitate diversity, inclusion & access for all, minimising the disadvantaging any group or individual.   


    Key Learning Outcomes 

    This training course will support leaders to:

    • Understand diversity, inclusion and access and why they have emerged as critical business areas
    • Outline an evidence-based framework for understanding cross cultural differences
    • Identify characteristics, behaviours and motivations of people from different generations and at different life stage
    • Develop strategies to reflect on own biases, judgements and thought processes
    • Build and promote an inclusive working environment
    • Explore how interviewing, delegating, communicating, providing feedback, and conducting meetings can be enhanced
    • Understand the leader’s role in building effective, diverse teams
    • Practice leadership skills which support effective communication


    Who will benefit from attending? 

    • Senior Managers
    • All supervisors, department heads, line-of-business managers  
    • Human resources and employment relations teams 
    • Anyone managing teams
    • Anyone interested in developing their leadership responsiveness


    All attendees to a Brightstar course receive a Certificate of Accreditation acknowledging their training and their journey to New Skills, New Thinking.
    Independent research has verified that this recognition is highly valued by your employees.

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