Managing & Leading in a Multi-Cultural, Multi-Generational & Diverse Workplace

12 - 13 Nov 2019Auckland$2099 + GST
20 - 21 Nov 2019Wellington$2099 + GST
Event Details
Working with diversity - Promoting and leading inclusion, access and wellbeing

Smart, successful and profitable organisations welcome people from diverse backgrounds, cultures & generations. In those circumstances, a range of world views and practical considerations are at play. Modern organisations need leaders and managers who are attuned to these needs so that obstacles to success (both legal & practical) are avoided and the best business performance is achieved. 

This new training course aims to support Managers & Leaders by increasing awareness of the benefits and giving the insight & skills to avoid potential traps in managing diversity. 

The course is highly participative and will give you insights & skills to manage & lead diversity. It encourages a proactive approach to facilitate diversity, inclusion & access for all, minimising the disadvantaging any group or individual.   


Key Learning Outcomes 

This training course will support leaders to:

  • Understand diversity, inclusion and access and why they have emerged as critical business areas
  • Outline an evidence-based framework for understanding cross cultural differences
  • Identify characteristics, behaviours and motivations of people from different generations and at different life stage
  • Develop strategies to reflect on own biases, judgements and thought processes
  • Build and promote an inclusive working environment
  • Explore how interviewing, delegating, communicating, providing feedback, and conducting meetings can be enhanced
  • Understand the leader’s role in building effective, diverse teams
  • Practice leadership skills which support effective communication


Who will benefit from attending? 

  • Senior Managers
  • All supervisors, department heads, line-of-business managers  
  • Human resources and employment relations teams 
  • Anyone managing teams
  • Anyone interested in developing their leadership responsiveness


All attendees to a Brightstar course receive a Certificate of Accreditation acknowledging their training and their journey to New Skills, New Thinking.
Independent research has verified that this recognition is highly valued by your employees.

  • 12 - 13 Nov 2019
  • Super saver price $2099 + GST
  • Super saver ends on 17 Sep - Save $300
  • Last minute price $2399 + GST
Bring a colleague and save $300
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